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Practical guides for people who build software and want to know which customers need them. Each page answers one question.
By Christopher Krohn, Founder of Atune · Updated October 19, 2026
Christopher is a SaaS founder and startup advisor who has seen first-hand how much easy-to-use, well-connected analytics matter to the success of SaaS companies. He is building Atune to help the next generation of software builders succeed with their startups.
Each page here answers one question that founders and small SaaS teams ask about their customers. The answer comes first, then a method you can run yourself today, then a short section on how Atune does the same job.
Atune FAQ
What Atune is, what it costs, how it differs from PostHog, and how to get access.
Is anyone actually using your SaaS?
Find out who activated, who stalled and who never came back, with one query.
Which of your customers are about to churn?
A practical risk check for a SaaS with around 50 customers.
For developers
Add customer health to a Next.js app
Six steps from npx atune init to cited answers about any account.
Give your coding agent customer understanding
Atune over MCP in Claude Code, Cursor and Codex.
More integration recipes are under Guides.
Hosted MCP server: connect Claude Code or Codex to useatune.com/mcp
Connect Claude Code or Codex to Atune's hosted MCP server. Ask about customer usage with cited evidence, and let your agent run Atune's AI tasks on your own subscription.
Atune FAQ
Short, direct answers to the questions builders ask about knowing their customers, and about Atune itself.