Give your software the power to understand users.
Atune is the missing infrastructure layer. One SDK that turns product behavior into customer understanding, confidence, and next actions.
// Why now
Building software is no longer the bottleneck.
AI made software creation cheap. Infrastructure made launches fast. Auth, payments, and email are one import away.
But most products still have no native way to understand what users are trying to do, whether they are succeeding, or when a human should step in.
The bottleneck moved from shipping software to understanding people.
// Product
Install understanding like any other primitive.
Not another dashboard. A missing layer that sits next to auth and payments, called from your code and owned by your team.
Every server request becomes behavior context.
One line in your middleware. Atune ingests events, sessions, and outcomes without a pipeline team.
import { atune } from "@atune/sdk";
export const middleware = atune.capture({
identify: (req) => req.session.user,
redact: ["password", "token"],
});Names and companies stay intentional.
DPA-gated PII. Deterministic joins. No fingerprinting, no third-party cookies, no body scraping.
await atune.identify(user.id, {
name: user.name,
email: user.email,
});
await atune.group(company.id, {
company: company.name,
});Ask grounded questions in your own product.
Query the whole portfolio or a single account. Answers are cited, confidence-scored, and willing to say they do not know.
const answer = await atune.understand(
"account:acme",
"What is blocking activation?"
);
return answer.nextAction;// Install
Three lines. Then it disappears.
The best infrastructure disappears into the product. Atune reads behavior, builds context, and says what it knows with confidence.
$ npm i @atune/sdk
added 1 package · ok in 812ms
$ npx atune init
connected · workspace: acme · region: eu-west-1// What it gives you
Fewer dashboards. Clearer answers.
Who reached value?
Atune recognizes activation from real product behavior, not hand-built funnels.
Who is getting stuck?
Weak signals turn into concrete risk and support moments before silence wins.
What do they need next?
Recommends the next useful action from context, confidence, and citations.
// Ready
Give your product understanding.
Start free. Install once. Let Atune build the customer context layer your product was missing.